Mobile / Slots
Your 8jii account connects directly to Rocket, Upay, and Bank Transfer, so every amount you move in or out is logged against a real transaction reference. Availability depends on your local law and eligible regions.
Open the cashier section inside your signed-in account and you will see the deposit counter right away. We support Rocket, Upay, and Bank Transfer as the active rails for Bangladesh — pick whichever wallet or bank account you normally use for digital transfers. Enter the amount you want to add, confirm the details on screen, and the funds move into your 8jii balance once the transaction clears on the payment side. We do not set a processing schedule here; the timing depends on the rail you choose and your wallet provider. If the screen shows a pending status after you confirm, check your wallet app first — the reference number displayed at checkout matches the one that appears in your transaction history on both sides.
Log in and go to the cashier or wallet section. The deposit tab is the first option shown.
Select Rocket, Upay, or Bank Transfer from the method list. Only methods active for your account region appear here.
Type the deposit amount, review the summary screen, and confirm. A reference number is issued at this step — keep it.
Once the transaction clears, your 8jii balance updates automatically. Refresh the wallet page if the figure does not change within the expected window.
To withdraw, navigate to the cashier and open the withdrawal tab. The payout methods available to you are the same rails we support for deposits — Rocket, Upay, and Bank Transfer. Match the destination wallet or bank account to one that is registered under your name, because we route payouts only to verified ownership details. Enter the amount you want to withdraw and confirm. At that point the request enters our processing queue and a status label appears in your account history. We do not publish fixed payout windows because timing varies by rail and by the volume of requests moving through the system at any given moment.
Go to the cashier section while signed in and select the withdrawal option from the available tabs.
Choose Rocket, Upay, or Bank Transfer. The destination must match the account registered under your verified details.
Type the withdrawal amount, review the confirmation screen, and submit. Note the reference number shown at this step.
Your withdrawal request appears in account history with a live status label. Use the reference number to follow up with support if needed.
Before your first withdrawal, your account will prompt you to complete identity and ownership checks. We do not publish a fixed document checklist here because the fields shown in your account area reflect what our verification flow requires at that moment — follow exactly the prompts and field labels you see on screen rather than any external list. The process is there to confirm that the account belongs to you and that your nominated payment method is in your own name. If a field asks for document upload, use a clear image with all four corners visible. Submitting blurry or cropped files is the most common reason a check gets returned for resubmission.
The verification section inside your account lists exactly what is needed. Do not rely on external guides; the fields shown are what apply to your account.
If a document upload is required, make sure the image is well-lit, unobstructed, and shows all edges. Cropped files get returned.
The name on your nominated Rocket, Upay, or Bank Transfer account must match the name on your 8jii account registration.
After submission, monitor the status label in your account area. It updates as each step in the review moves forward.
We route all deposits and withdrawals through the three verified rails below. Each one connects directly to your account balance and generates a transaction reference you can match against your wallet history. Use only a payment account registered in your own name.
Send and receive through your Rocket mobile wallet. The transaction reference appears in both your Rocket history and your 8jii account record.
Use your Upay wallet for deposits and withdrawals. Confirm the account number carefully before submitting — corrections require a support request.
Direct bank transfers are accepted for both deposit and withdrawal. Use the account details shown at checkout and include the reference number in the transfer remarks.
Every transaction between your wallet and your 8jii account produces a reference number on both sides. Keeping these references is the practical step that makes any payment query resolvable quickly. Here is what to look for and retain on each side of the transaction.
At checkout or withdrawal confirmation, a reference number is displayed. This same string appears in your Rocket, Upay, or Bank Transfer history. Write it down or screenshot it before closing the page.
Your 8jii account history shows labels such as pending, processing, and completed against each transaction. If the label has not moved for longer than your wallet provider's normal clearing window, that is when to contact support.
Open the transaction history section inside your signed-in account to see a timestamped list of all deposits and withdrawals. The log includes the method used, the amount, and the current status for each entry.
Retain the wallet-side confirmation, the 8jii reference number, and the date and time of the transaction. These three pieces of information are what our support team needs to investigate any discrepancy without delay.
Keeping your account and payment details secure is a shared responsibility. Our side handles domain integrity, account identity checks, and a documented support path. Your side means staying alert to the basics outlined below. Together these steps make every transaction traceable from your wallet to your 8jii balance.
Always access your account through the verified 8jii address. Bookmark it directly rather than clicking links in messages. Phishing pages mimic real sites closely — the domain is the one thing they cannot copy exactly.
Your registered name, contact details, and nominated payment account should be consistent with each other. Mismatches between your 8jii registration and your Rocket, Upay, or Bank Transfer ownership details are the most common cause of held withdrawals.
We route payouts only to payment accounts held in the same name as the 8jii account. Never use a wallet registered to another person, even temporarily. Doing so will flag the transaction and delay your payout until ownership is confirmed.
If you suspect unauthorised activity or a transaction that does not match your records, contact our support team through the published channel shown in your account area. Quote the transaction reference so the query can be matched to the specific record immediately.
The questions below cover what members ask us most often about moving money through the platform. If your situation is not covered here, the fastest route is the support channel inside your signed-in account.
We currently support Rocket, Upay, and Bank Transfer for deposits in Bangladesh. The method list in your cashier tab shows which rails are active for your account at the time you deposit.
Your account balance updates once the transaction clears on the payment rail. Check the transaction history tab — a completed status label confirms the funds are in your balance and ready to use.
Do not cancel a withdrawal that already shows a processing status. Contact support through your account area with the reference number, and the team will advise the correct next step based on the current state of that specific request.
Pending status means the request is in the processing queue. Timing varies by rail and by current volume. If the status has not moved past your wallet provider's expected clearing window, contact support with the transaction reference number.
Yes. Your account will prompt you through the required checks before a withdrawal is processed. Follow the fields and upload instructions shown in your account area exactly — those prompts reflect what applies to your specific account.
No. We route all payouts to accounts held in the same name as your 8jii registration. Using another person's wallet or bank account will hold the transaction until ownership is confirmed through our support team.