8jii publishes these legal terms so you know exactly what governs your account, your transactions through Rocket, Upay, and Bank Transfer, and the content you access on this site. Whether you are reviewing your rights or checking what falls under our policy scope, everything here is written for you — not for a legal archive.
Account Terms
Transaction Records
Rocket, Upay, Bank Transfer
User Rights
POLICY POSTURE
How Our Legal Framework Works
Our legal terms set the conditions under which you can open and operate an account with 8jii. Access to the platform and its features — including slots from studios like Pragmatic Play and Habanero, live dealer tables, and payment processing through Rocket, Upay, and Bank Transfer — depends on whether your use is permitted under the laws that apply in your region. We do not make blanket eligibility claims. If you are uncertain whether accessing the platform is lawful where you are located, we ask that you check the applicable rules in your jurisdiction before continuing. These terms apply each time you log in, place activity on your account, or move funds through any payment method we support. Transaction records created through Rocket, Upay, or Bank Transfer are traceable and form part of your account history. We retain those records in line with our data retention policy and make them available to you through your account dashboard. Any dispute that references a payment will be matched against the corresponding transaction record. We update these terms when our services or applicable requirements change — the version shown here is the one currently in effect, and continued use of your account after an update means you accept the revised terms.
Rocket
Rocket transactions are logged against your account wallet and form part of the traceable payment record we hold on your behalf.
Upay
Upay deposits and withdrawals appear in your account history and can be reviewed at any time from the transaction section of your dashboard.
Bank Transfer
Bank Transfer activity is matched against your account records. If a query arises, the transfer reference is the starting point for any review.
POLICY SCOPE DEFINED
What This Policy Covers and What It Does Not
Not everything connected to your experience on this site falls under the same rules. Understanding scope helps you know where our obligations start, where yours begin, and what sits outside this policy entirely. The four areas below draw those lines clearly so there is no ambiguity when a question arises.
Account Access
Account creation, login, identity checks and session activity fall within this policy. Access eligibility depends on your local law and the region from which you connect. We apply the terms shown here to every active account.
Transactions
All fund movements processed through Rocket, Upay, and Bank Transfer are within scope. Each transaction generates a traceable record tied to your account. Payment processing rules are subject to the terms of each payment method alongside ours.
Site Content
The game lobby, promotional notices, terms documents and support pages hosted on 8jii are within scope. Content accuracy is our responsibility. Studio game content is supplied by third-party providers; their own terms also apply to game participation.
Third-Party Services
Payment operators, game studios and any external links that leave 8jii are outside the scope of this policy. We do not control the terms or data practices of third-party services and we are not liable for their actions once you leave our domain.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under This Policy
This policy gives you concrete actions, not just reading material. Your account dashboard is where most of these rights become practical: transaction history, personal details, and session records are visible there without needing to contact support first. If something looks wrong — a name mismatch, an address on file that is outdated, or a payment record that does not match your expectation — you can raise a correction request directly through the support channel. We will match the request against the account data we hold and confirm or update it in line with what the records show. For questions about how long we keep your data or what happens to your records if your account is closed, reach out to us through the published support route and we will give you a specific answer based on your account. These rights exist so that your account reflects accurate information at every stage — from the first deposit through Rocket to any later transaction review.
Review Your Records
Open the transaction history section of your account to see every deposit, withdrawal and payment reference linked to Rocket, Upay or Bank Transfer. No support request is needed to access this view.
Correct Account Details
If your name, contact details or payment method information is out of date, submit a correction through the account settings page or contact us via the published support route with the relevant details.
Raise a Policy Question
If any part of this policy is unclear or you want to know how a specific term applies to your account, send the question through our support channel. We will respond with a specific answer, not a generic reply.
Request Account Support
For account closures, data retention questions or access issues, contact our support team using the route below. Have your account reference and the relevant transaction or record ID ready to speed up the response.
CONTACT ROUTES
How to Reach Us on a Legal or Policy Matter
When a policy question, transaction dispute or account data request needs a direct answer, use one of the published contact routes below. Each route connects you to the same team — the right choice depends on what suits your device and how quickly you need a response. Do not send sensitive account or payment details through an unverified channel.
Live Chat
Open the chat icon from any page on 8jii to start a real-time conversation. Use this for urgent policy questions, transaction disputes or account access issues where you need a faster response.
Email Support
Send detailed legal or data queries to our published support email. Include your account reference and a clear description of the matter. Email is best suited for written records of policy requests or correction submissions.
Help Centre
The Help Centre on 8jii carries answers to common policy questions, account terms and payment-related legal points. Check there first — many questions about Rocket, Upay and Bank Transfer records are already answered in full.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
Keeping your account data accurate and your session secure is how we maintain the integrity of the payment trails that Rocket, Upay and Bank Transfer create. Here is what we do across the four areas that matter most to your account.
Data Handling
We collect and store only the information needed to operate your account and process transactions. That includes your registration details and the payment records generated through Rocket, Upay and Bank Transfer. We do not sell or share your data with parties outside the scope described in this policy.
Cookies and Site Behaviour
We use cookies to keep your session active, remember your login state and measure how pages perform. You can adjust cookie preferences through your browser settings. Disabling certain cookies may affect how the account dashboard or lobby pages load on your device.
Account Security
Your account is protected by the login credentials you set at registration. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately using the live chat or email route listed above.
Retention and Deletion
Transaction records and account data are retained for the period required under applicable rules. If you close your account, we will explain what is retained and for how long. Submit a data request through our published support route to get the specifics for your account.
LEGAL FAQ
Frequently Asked Questions About This Policy
These are the questions we get most often about legal terms, account rights and data handling. If your question is not here, reach out through the support route listed on this page.
Does this legal policy apply to me if I am in Bangladesh?
Availability and the applicability of these terms depend on your local law and the eligible region you connect from. If access is permitted where you are located, these terms govern your account. We recommend checking local legal requirements before opening or continuing to use an account.
Where can I see the transaction records for my Rocket or Upay payments?
Every Rocket and Upay transaction is recorded in the transaction history section of your account dashboard. You can view deposits and withdrawals there without needing to contact support. Bank Transfer records appear in the same section with the corresponding transfer reference.
Can I request a correction to the personal details held on my account?
Yes. If your registered name, contact information or linked payment details are incorrect, submit a correction request through account settings or contact support by live chat or email. We will review the request against the records we hold and confirm any update made.
How long does 8jii keep my account and payment data?
Data retention periods depend on the type of record and the requirements that apply in your region. Transaction records linked to Rocket, Upay and Bank Transfer are held for the period set out in our data retention schedule. Contact support with your account reference for the specific details that apply to you.
What should I do if I disagree with a term in this policy?
Send your question or objection to us through the published email or live chat support route. Describe the specific term and how it applies to your situation. We will give you a written response. If you continue using your account, the current version of the policy applies.
Are game studios like Pragmatic Play or Habanero covered by this policy?
Game content from studios such as Pragmatic Play and Habanero is supplied by third-party providers. Their own terms apply to participation in their game titles. Our policy covers your account, your transactions and the site content we publish — not the internal rules of third-party game studios.